About us

We are professional, rewarding, social, and our goal is to Verity Healthcare Limited is looking to recruit an experienced Care Coordinator. Verity Healthcare Limited is a well-established and expanding domiciliary care company that provides home carers to clients, helping them to continue living safely and independently in their own homes. This opening represents an exciting opportunity for the right individual to join a growing and dynamic company and to help steer our contract in Stevenage. We focus on personal development, and this post will enable the successful candidate to take advantage of the training and career-track development that we offer, among other benefits, and therefore maximize his or her potential.

Applicants must have held a care coordinator position in a domiciliary care company/agency for at least one year, as this job requires the successful candidate to be able to start the actual work from day one and hit the ground running.

The successful candidate will show a high level of commitment and flexibility and be able to work autonomously but equally work well within a team.

The Care Coordinator's duties will include

Accepting care packages and assigning care workers to service users appropriately.

Producing care workers’ rotas;

Ensuring that service user care plan and care worker files are complete;

Using electronic monitoring software to monitor care workers’ attendance and visit timeliness.

Arranging care reviews and risk assessments for service users with the field supervisor;

Conducting telephone monitoring and service user visits and ensuring service quality;

Liaising with clients, local authorities, and other stakeholders;

Support the HR Team in Recruiting care workers;

Managing care workers and conducting care worker supervision;

Representing the company during meetings with officials and service commissioners;

Attending training events and ensuring that skills and knowledge of industry best practice is kept up-to-date;

Ensuring that our service complies with CQC requirements.

Ensuring that the highest standards of care are maintained at all times.

The role of Care Coordinator is a key role in the company that will require the post holder to ensure the smooth running of visits to our clients. In order for the Care Coordinator to perform effectively, the successful applicant will have had previous experience and will also possess the following key attributes, which must be demonstrated at the interview:

Essential Attributes

Self-motivated and proactive.

Extremely responsible.

Written report.

An excellent communicator.

Strong problem-solving skills and ability to think outside the box.

Impeccable attention to detail.

Strong interpersonal and customer service skills.

A keen team player.

Ability to take the initiative.

The drive to learn and succeed.

Reliable and Trustworthy.

High integrity.

Sound judgment.

Flexible.

Essential Skills and Experience:

At least one year’s experience as the Care Coordinator of a domiciliary care company/agency.

Obtained Level 2 Diploma for Health and Social Care (QCF).

Desirable Skills and Experience:

Familiarity with Carer Planer or other relevant software.

Previous experience as a care worker.

Job Types: Full-time, Weekend availability

Salary: £(phone number removed) - (phone number removed)