Customer Care Coordinator
Posted 15/05/2024 by Wheatstone Solutions
Customer Care Coordinator - Derby - Permanent - £26,000
A opportunity has arisen for a Customer Service Coordinator to join my client, a House Builder, based in the Derby area. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales.
Duties
- Reporting to the Head of department, you will deliver an excellent level of customer care service meeting the needs of homeowner after the sale.
- Understanding and discussing defects that arise within the properties to ensure the relevant trades are appointed.
- Provide support and advice to sub-contractors.
- Speak with Site or Constructions teams as necessary to ensure customers’ queries are answered accurately, efficiently, and consistently.
What are they looking for
- Experience working within House Building in a similar role or from Property Management / Resident Liaison Officer positions.
- Experience using CRM systems and inputting data in an office-based setting is essential.
- Excellent communication skills
For more information please apply below or contact Chris Ellis at Wheatstone Solutions.
- Type:
- Permanent
- Start Date:
- ASAP
- Contract Length:
- Permanent
- Contact Name:
- Login or register to view
- Job Reference:
- WS2048
- Job ID:
- 221660718
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