Customer Service Advisor
Posted 16/05/2024 by IMH Recruitment
IMH Recruitment have a fantastic opportunity for experienced Customer Service Advisors to join our reputable client based in Wath Upon Dearne. Our client is a manufacturing and distribution retailer in Rotherham, who have a wide reach with offices based throughout the UK.
Duties and Responsibilities:
- Providing first point of contact resolution to customers
- Handle customer enquiries
- Provide support and product/ service information
- Build relationship with customers
- Liaising with couriers and customers regarding deliveries
- Updating accounts
- Using multiple systems an databases
- Administration of orders
- Complaints handling
- Taking inbound calls
Required Skills
- Problem Solving
- Strong communication skills
- Computer Literate
- Call Handling Experience
- Email Handling or Live Chat Experience
Hours and Pay
- Tuesday - Saturday - 9am - 5:30pm
- £12.18 per Hour (25,334.00 Annually).
- Temp to perm role
- Type:
- Permanent, Temporary
- Contract Length:
- N/A
- Contact Name:
- Login or register to view
- Telephone:
- Login or register to view
- Job Reference:
- CSA - WATH
- Job ID:
- 221667162
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