Property Manager

Full time

Flexible working/ Hybrid

£25,000

Overview

An independent property company based in Derby are continuing to expand, and therefore are seeking a dynamic and proactive Property Administrator to join the team. This role offers an exciting opportunity for individuals passionate about the property industry and dedicated to delivering exceptional customer service.

The role is pivotal to ensure the smooth operation and management of our property portfolio. This role requires excellent organizational skills, a customer-centric approach, and the ability to manage multiple tasks efficiently. In addition to property management responsibilities, you will also provide administrative support to the Director.

Responsibilities of the Property Manager:

• Property Operations: Assist in managing the day-to-day operations of our property portfolio, ensuring properties are well-maintained, compliant with regulations, and meet high standards.  Address maintenance issues, schedule inspections, and coordinate property improvements.
• Tenant Relations: Act as a point of contact for tenant enquiries, complaints, and requests, providing professional and prompt assistance. Support the onboarding process for new tenants, including rental preparations, move-in procedures, and orientation to property amenities.
• Administrative Support: Assist with document preparation, report generation, and maintaining accurate records for property management activities. Maintain Social Media presence for company exposure.
• Tenant Communications: Communicate important property-related information to tenants, including policy updates, maintenance schedules, and notices.
• Void Management: Support efforts to minimize void periods by assisting with property marketing, conducting viewings, and coordinating move-in procedures.
• Contractor Management: Assist in establishing and maintaining relationships with contractors to ensure timely and cost-effective property maintenance and repair services.
• Regulatory Compliance: Stay informed about local and national housing laws and regulations, ensuring properties remain compliant and legal risks are mitigated.
• Other Duties: Manage tasks given to you by the Director. Undertake ad-hoc tasks and projects to support the Director's objectives.

Skills & Experience of the Property Manager:

• Prior experience in property management, administration, or a related field preferred.
• Excellent communication skills, both verbal and written, with a customer-focused approach.
• Proficiency in administrative tasks.
• Ability to prioritise tasks, manage time effectively, and work autonomously.
• Attention to detail and a proactive approach to problem-solving.
• Valid driver's license and access to reliable transportation preferred.
• Living local to Derby city centre.