Customer Service Assistant
£23,200k
Nottingham
Monday - Friday 39 hours

We are looking for a Customer Service Assistant to join one of our long-standing clients - a leading technology and solutions business.

You will be responsible for providing an exceptional level of support to customers through the facilitation of processing quotes and orders.

What will the role involve?

• Supporting the Customer Service department with various administration tasks
• Processing orders and completing associated administration
• Raising quotes
• Managing customer inquiries via email and telephone and escalating technical issues
• Develop and maintain relationships with sales team, external customers and suppliers
• Managing an email inbox and responding to queries
• Sales administration duties
• Keeping customers updated on orders, promotions and new products

Essential criteria:

• Experience working in a Customer Service role is essential
• Good problem-solving skills
• Excellent interpersonal and communication skills
• Highly organised administrator
• A team player with great attention to detail

Apply NOW to avoid disappointment! Due to the large volume of applications we receive, we are unfortunately unable to contact all candidates. If you have not heard from a Consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

About Harper Recruitment Group:
Harper Recruitment Group has been offering high-quality recruitment services across Nottingham, Derby and the wider East Midlands since 1987, specialising in recruiting business support professionals of all levels on a permanent, contract or temporary basis. Looking for something different? Visit our website today for a list of live vacancies or to send an up-to-date CV.