Job Title: Administrator
Location: Kirkby in Ashfield
Position Type: Full time hours, 6-month FTC
Salary: £24,440

Are you an organised and detail-oriented professional with a passion for ensuring smooth office operations? In this role, you will be responsible for managing the administrative and customer service functions of our office while overseeing the day-to-day activities. If you thrive in a fast-paced environment, excel in multitasking, and enjoy fostering a positive work atmosphere, this opportunity is perfect for you.

Responsibilities:

• Manage the office's day-to-day administrative tasks to ensure efficiency and productivity.
• Coordinate and implement office policies and procedures.
• Oversee the customer service function to guarantee exceptional service delivery.
• Resolve escalated customer inquiries or concerns promptly and professionally.
• Ensure orders are raised in a timely and accurate manner
• Complaint handling and escalation
• Process new orders, complete contract reviews
• Manage lead times
• Dispatch samples using local courier service.
• Create/maintain open order/outstanding reports using excel
• Coordinate with vendors for office supplies and services.

Skills:

• Previous administrative experience is essential.
• Strong organisational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office Suite.
• Ability to work independently and make informed decisions.

If you are a motivated and detail-oriented professional looking to take on a new challenge, we invite you to apply for this exciting opportunity. Join our client's team and contribute to the success of their dynamic office environment.