Kelly Services are looking for a Sales Advisor to join a high-end and leading retailer in Loughborough on a full-time and permanent basis.

Salary circa £25,000 per annum depending on experience.

Working hours are 09:00 - 17:00 Monday to Friday

The Role

The role will likely suit someone friendly, confident, and customer-centric to provide a luxury customer experience. This fast-paced nature of this role requires candidates who are extremely organised and able to prioritise tasks whilst being proactive and reactive to customer requirements.

As a Sales Advisor your key role is to provide excellent customer service whilst guiding the customer throughout the sales process which can begin over the phone, email or in person and it is important you are a clear, confident, and friendly communicator via each platform. As a Sales Advisor you will offer our customers the highest level of support and advice throughout their journey with us which includes technical advice, design advice and resolving customer queries. Additional responsibilities include:

• Answering incoming sales calls
• Supporting the Sales Manager
• Creating quotations, processing payments, arranging deliveries, and providing outstanding aftersales service
• Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
• Updating the CRM system with relevant client information and daily activity
• Arranging samples to be dispatched

Skills and Experience

• Experience in a sales environment
• Experience in the luxury goods market (desirable)
• Extremely well organised and able to prioritise tasks
• Enthusiastic and hands on - this is a busy, fast-paced company
• Self-motivated with the ability to inspire those around you
• Strong customer focus
• Excellent communicator
• Must have experience in using a CRM
• Familiar with Microsoft office

Do you have a passion for sales? Are you looking for the next step in your career with a well-established company… then please apply for this exciting opportunity!

KSEastMidlands

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As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.