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Passenger Assistant Supervisor - Grade D

Devon
Permanent
Position: Passenger Assistant Supervisor

Location: Ballard House, West Hoe Road, West Hoe, Plymouth, PL1 3BJ

Start Date: ASAP

Contract Duration: 6+ Months

Working Hours: 29.6 hours per week, Tuesday to Friday (7.4 hours per day)

Pay Rate: £ 13.90 Per Hour

Job Ref: OR(phone number removed)

 

Job Responsibilities

Supervise Passenger Assistants, including training, performance management, and providing feedback.

Deliver classroom-style training sessions for Passenger Assistants.

Support Passenger Assistants on vehicles, including accompanying them and students on journeys.

Respond to queries from parents, schools, Passenger Assistants, and operators, handling challenging situations professionally.

Complete Health & Safety forms and investigations accurately and promptly.

Undertake additional duties as required, appropriate to the role.

Work independently while contributing to the School Transport Team, maintaining a positive and approachable attitude.

Person Specification

Must-Have Requirements

Full clean UK driving licence.

Access to a vehicle for travel across the Plymouth area.

Supervisory experience, including managing performance, absence, and training.

Strong understanding of Health and Safety procedures.

Excellent communication and customer service skills.

Ability to work on own initiative.

Proficiency in Microsoft Office and database management.

Enhanced DBS check.

Eligibility to work in the UK.

Nice-to-Have Requirements

Experience working with Special Educational Needs (SEN) students.

Sense of humour and enjoyment of a varied role.

 

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Job Type: Permanent

Job ID: 1276000000000016745

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