To continue the growth of our Brand, we are looking for an experienced make-up artist to join the team based in Flannels Flagship store in Sheffield on a part time 20h per week contract.

The Opportunity

• Provide expert application of Pat McGrath Lab cosmetics products from everyday looks to special events
•  Assist clients with product knowledge, makeup applications, and purchases with the brand and throughout the store
• With training provided, we expect you to maintain specialised product knowledge and reinforce the Pat McGrath application techniques with your team
• Accountable for achieving sales goals and maintain consistent and regular appointment bookings 
• Analyse sales and create strategies with management to consistently meet and exceed goals
• An expert in cosmetics, you will share your knowledge to provide our customers with exceptional and personalised service
• Work as part of a team focused on creating a memorable customer experience. From selling and replenishing stock & visual standards, to hosting and relationship building, you understand there is more to the customer experience than just selling ​
• Manage customer feedback, and use it constructively to continually raise the bar for service, sales and retail standards
• Adapt to the challenges that vary from day to day. A flexible role, you may be required to work on different departments, taking your service excellence and collaborative spirit with you​
• Use your natural curiosity to stay ahead of the latest trends by taking every opportunity to expand your knowledge of products and competitors ​
• Own the planning and delivery of in-store events
• Be confident to lead masterclasses and trainings both one to one and to a group
• Replenish stock as needed and keep testers and counter clean and attractive to ensure the brand is presented at the highest level and hygiene standards are met
• Ability to build a clientele and a loyal repeat customer base. 
• Understand and follow health, safety and security procedures, and play an active role in preventing stock loss
• Ensure compliance with all store policies and procedures
• Champion our company culture and values