We have a very exciting opportunity as an HR Administrator to join our busy and friendly HR team in Lutterworth. As the HR Administrator you will support the day to day administration of HR & Payroll within the UK HR Shared Service Centre. This is a great opportunity for someone who is looking for full time hours (37.5 hours) and has strong administration and customer service skills, likes a challenge and is adaptable, wants to work in a friendly and supportive team and is looking for a career with a successful company.

Responsibilities include:

• To deal with HR and Payroll telephone and email enquiries in a confident and timely manner
• To process status changes to workforce or employee details in the HR System and other data files flagging inconsistencies and omissions
• To produce, collate and issue necessary changes to terms and conditions to employees
• Chase up sick notes, self certificates and return to work interviews and raise any long term sickness absence to the relevant HR Business Partner
• Update the administration tracker on a daily basis for all relevant activity; starters, leavers and operational changes to ensure accurate tracking and service levels are maintained
• From the administration tracker prepare the starters, changes and leavers list on a weekly basis and distribute to the relevant service departments
• To ensure P-Files are compliant and up to date via the new starter checklist ensuring any gaps are highlighted to the relevant manager, ensuring above 95% compliance. In particular ensuring legal compliance to the Asylum & Immigration Ac
• Provide assistance in the maintenance and administration of benefits
• Produce and format starters, leavers and changes report to be sent to the outsourced Payroll provider
• Assist in the co-ordination and production of the Monthly Payroll
• Collate overtime payments to be sent to the outsourced Payroll provider within the agreed timescale
• To ensure exit interviews are completed
• To participate in the annual salary review with regards to communication, mail merge, data collection and system updates
• To maintain and implement the HR System changes and enhancements
• Contribute to defining and implementing processes and procedures that add value to transactional activities
• Daily filing of paperwork to ensure that no filing is outstanding at any time
• Be a contributing and productive member of the HR Shared Service Centre team, working in conjunction with other team members to provide a seamless service to the business

The ideal candidate will have:

• Strong customer service skills with the proven ability to assist internal or external customers via telephone or face to face
• Ability to plan and manage own workload in a reactive environment whilst maintaining a high level of focus
• Previous experience of “internal customer” culture and service orientation
• Detail conscious, numerate & literate, with ability to maintain accuracy when collating variable streams of information
• Comfortable with MS Office packages, in particular good working knowledge of Excel
• Experience of enhancing or improving base processes
• Team orientated and proactive in supporting other team members in peak times
• Previous experience and understanding of administration and transactional activities in either a HR or Payroll environment would be desirable

In return you will receive:

• Mon – Fri 37.5 hours per week
• Competitive Salary
• Contributory Pension Scheme
• Health Cash back scheme
• 25 days holiday plus bank holidays
• Life assurance at x2 contractual salary
• Free onsite parking/ tea and coffee

If you do not hear within 6 weeks of your application please assume your application has been unsuccessful