Service Desk Analyst (1st Line)
Posted 14/05/2024 by Pertemps Derby
An experienced First Line Service Desk Analyst required for an established business within Derbyshire
The successful candidate will form part of a strong team culture reporting directly to the Service Desk Manager
Duties :
WFH day after probation
Salary - £24500
Please click apply or call Natalie Bentley on (phone number removed) opt 3
The successful candidate will form part of a strong team culture reporting directly to the Service Desk Manager
Duties :
- Provide first-line technical support
- Log all support requests and technical issues
- Diagnose and troubleshoot hardware, software, and network-related issues
- Follow up with users to ensure.
- Technical support experience
- Strong knowledge of Microsoft Windows operating systems and Office 365 suite.
- Excellent communication skills.
- Strong problem-solving skills
- Ability to prioritize workload
- Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are advantageous but not essential.
WFH day after probation
Salary - £24500
Please click apply or call Natalie Bentley on (phone number removed) opt 3
- Type:
- Permanent
- Start Date:
- 14/05/2024
- Contract Length:
- N/A
- Contact Name:
- Login or register to view
- Telephone:
- Login or register to view
- Job Reference:
- 071102959
- Job ID:
- 221647317
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